Looking for a 'new' jacket, I entered one of America's treasures, a Goodwill store. A lady immediately greeted me, “Welcome to Goodwill.” It seems that WalMart has institutionalized the 'greeter.' As I left with my contraband, she smiled and said, “Have a good day!”. I went to the car to drop off the jacket and get my camera.
When I reentered the store, she looked surprised. When I explained the project and asked to meet and photograph her, Cleo immediately agreed, but the smile vanished. She became all business. I asked if she could step outside for a minute, and she agreed. As we took a few steps she said, “excuse me..., Welcome to Goodwill” to an entering customer. I got a few shots immediately outside the front door; she suddenly turned around toward an approaching customer, “Welcome to Goodwill.” Cleo takes her job seriously.